EMR 9999

Subscribe to save a life

When a medical crisis occurs, every second counts. If a person suffering from a life-threatening emergency cannot receive appropriate treatment in time, the medical implications can be devastating – even fatal. In these situations, the earliest possible intervention can make all the difference between life and death.

For your assurance and peace of mind that a professional medical response team is just a phone call away, EMR 9999 is there whenever a person’s life is in danger. Our trained emergency dispatch operators can offer immediate, lifesaving medical advice following internationally-proven guidelines beginning from the moment you call – following well-established question and answer protocols designed to determine the fastest response to any given emergency. When the specific details provided by the caller indicate that one of our ambulances is necessary, the system will automatically trigger its dispatch to anywhere within Ho Chi Minh City, delivering the earliest possible life-sustaining care and the best chance of recovery. Our ambulances are similar to mobile intensive care units, manned by professional teams who maintain a constant telemedicine communications link with the alarm center and the emergency teams in the clinic.

The EMR 9999 service, an extension of Family Medical Practice’s emergency services, is founded on ProQA technology, a proven emergency response system implemented in 1,600 call centers in over 52 countries. Staff are fully-certified under training provided by the International Academies of Emergency Dispatch (IAED), the largest, world-leading standards-setter operating around the globe in first-responder research and protocols. Available 24/7 in English and Vietnamese, EMR 9999 offers families, institutions, and individuals an immediate solution to any crisis situation where advanced medical attention is crucial to survival. Assistance begins the second you call.

EMR 9999

MAKES A DIFFERENCE

Produces clinically meaningful reductions in time to definitive treatment and improved health outcomes for patients

Allows use of diagnostic tools to efficiently evaluate patients and determine whether more advanced attention is necessary

Allows treatment of some patients without the need for transport; thereby improving patient satisfaction and decreasing healthcare costs

Provides rapid assessment, early notification to trauma centers, and rapid triage and transport to those centers

Provides pre-arrival instructions, which can improve patient outcome

Can lead in CPR instruction – CPR has been shown to double or triple a victim’s chances of surviving cardiac arrest

Calms people at the emergency scene, improving conditions for optimal medical personnel performance

Relays more patient information to medical personnel en route

Reduces ambulance response times to maximize victim survival rate

OUR FLEET

OUR AMBULANCES ARE LIKE
MOBILE INTENSIVE CARE UNITS

FEATURES

Automatic CPR machine
(DR. LUCAS)

Fast-vacuum splints

Monitored defibrillator

Trauma kit

Stair chair

Independent ‘bazooka’ floodlight

Large-capacity + portable oxygen tanks

Long-distance capacity with extra seat for accompanying family member

Full communications link between medical dispatch & ambulance for rapid exchange of info on patient status

EMR 9999 ambulances are ready 24/7 for immediate response to medical emergency calls, offering live-saving treatment and medical care on the way to the medical facility.

COVERAGE ZONE

EMR 9999 is available 24/7
to all callers in HCMC

Our coverage zone currently includes

Districts 1, 2, 3, 4, 5, 6, 7, 8, 10, 11, Phu Nhuan, Binh Thanh, Go Vap, and Tan Binh.

Ambulance response is available to all callers within HCMC. EMR 9999 subscribers who experience a life-threatening emergency are covered for unlimited and free ambulance transportation and emergency medical care en route within the HCMC coverage zone (subject to terms and conditions). Non-subscribers and out-of-zone subscribers will be charged a fee per callout.

Within the coverage zone, the ambulance fee for non-subscribers are VND 1,840,000 per person during business hours (8am–7pm Mon–Sat), and VND 4,140,000 per person outside of business hours and on holidays.

For subscribers and non subscribers, pickups outside of coverage zone in HCMC are classed as medical evacuations and are charged at our normal ambulance evacuation rates starting at VND 7,958,000. Please dial (08) 3822 7848 for more information.

 

MEDICAL PRIORITY DISPATCH SYSTEM

HOW WOULD YOU RESPOND TO AN EMERGENCY?

With the strength and backing of the International Academies of Emergency Medical Dispatch, no other training and algorithm/protocol system offers a comparable approach to the dispatch of emergency medical services.

1

Based on the most advanced medically-managed EMD system available

2

Care and assistance provided throughtout the whole duration of the emergency

3

Proven response protocols ensure immediate and effective medical attention from the moment you call

PRICING

TO SAVE YOUR LIFE, CALL FOR IMMEDIATE ASSISTANCE

VND

575,000

per person/year

Members are covered for unlimited emergency calls and ambulance dispatch services within HCMC, with no extra charges for in-ambulance treatment during the subscription period.

For more information on coverage plans for businesses and institutions, please contact our customer service representatives by calling our hotline number 0932 776 971 (Mon-Fri, 9am-6pm) or email emr@star9999.vn

VND

575,000

per person/year

Members are covered for unlimited emergency calls and ambulance dispatch services within HCMC, with no extra charges for in-ambulance treatment during the subscription period.

For more information on coverage plans for businesses and institutions, please contact our customer service representatives by calling our hotline number 0932 776 971 (Mon-Fri, 9am-6pm) or email emr@star9999.vn