Emergency

Ambulance

Service  9999

SUBSCRIBE TO SAVE YOUR LIFE

CALL FOR IMMEDIATE ASSISTANCE

When a medical crisis occurs, every second counts. If a person suffering from a life-threatening emergency cannot receive appropriate treatment in time, the medical implications can be devastating—even fatal. In these situations, the earliest possible intervention can make all the difference between life and death.

For your assurance and peace of mind that a professional medical response team is just a phone call away, 9999 is there whenever a person’s life is in danger. Our trained emergency dispatch operators can offer immediate, lifesaving medical advice following internationally – proven guidelines beginning from the moment you call—following well – established question & answer protocols designed to determine the fastest response to any given emergency. Based on the specific details that you provide, the ProQA system will automatically determine the severity of the emergency, immediately triggering ambulance dispatch if necessary to anywhere within Ho Chi Minh City—delivering the earliest possible life-sustaining care and the best chance of recovery. Our ambulances are similar to mobile intensive care units, manned by professional teams who maintain a constant telemedical link with the alarm center and the emergency teams in the medical centers.

9999 is the first and only internationally accredited ambulance response service in Vietnam. It is founded on ProQA technology, a proven emergency response system implemented in 48 countries and in almost 2900 call centers in more than 3000 cities worldwide. Staff are fully certified under training provided by the International Academies of Emergency Dispatch, the largest, world-leading standards-setter operating around the globe in first-responder research and protocols. Available 24/7 in English and Vietnamese, 9999 offers families, institutions, and individuals an immediate solution to any crisis situation where advanced medical attention is crucial to survival. Assistance begins the second you call.

9999

MAKES A DIFFERENCE

Produces clinically meaningful and improved health outcomes for patients by saving time in delivering critical treatment.

Enables the use of diagnostic tools to efficiently evaluate patients and determine whether emergency medical attention is needed.

Allows treatment of some patients without the need for transport, improving patient satisfaction and decreasing health-care costs.

Provides rapid assessment, early notification to trauma centers, rapid triage and transport to those centers.

Provides pre-arrival instructions, which can improve patient outcome

Can instruct in CPR instruction at critical moments: CPR has been shown to double or triple a victim’s chances of surviving cardiac arrest, even when following verbal instructions by phone.

Calms people at the emergency scene, improving conditions for optimal medical personnel performance

Relays more patient information to medical personnel en route

Reduces ambulance response times to maximize victim survival rate

OUR FLEET

OUR AMBULANCES FUNCTION AS MOBILE INTENSIVE CARE UNITS

FEATURES

Automatic CPR machine
(DR. LUCAS)

Fast-vacuum splints

Monitored defibrillator

Trauma kit

Stair chair

Independent ‘bazooka’ floodlight

Both large-capacity and portable oxygen tanks

Long-distance capacity with extra seat for accompanying family member

Full communications link between medical dispatch & ambulance for rapid exchange of info on patient status

9999 ambulances are ready 24/7 for immediate response to medical emergency calls, offering live-saving treatment and medical care on the way to the medical facility.

COVERAGE ZONE

9999 is available 24/7
to all callers in HCMC

Our coverage zone currently includes

9999 covers the whole HCMC metropolitan area

Ambulance response is available to all callers within HCMC. 9999 subscribers who experience a life-threatening emergency are covered for unlimited and free ambulance transportation and emergency medical care en route within the HCMC coverage zone (subject to terms and conditions). Non-subscribers and out-of-zone subscribers will be charged a fee per callout.

Within the coverage zone, the ambulance dispatched for non-subscribers will be charge per usage for a day call (between the hours of 8am to 7pm) at VND 1,880,000 and for a night call (between the hours of 7pm to 8am) at VND 5,287,500. Ambulance cost are exclusive of medications used on board and are only applicable when the trip falls within our coverage zone.

For subscribers and non subscribers, pickups outside of coverage zone in HCMC are classed as medical evacuations and are charged at our normal ambulance evacuation rates starting at VND 8,131,000. Please dial 9999 for more information.

 

MEDICAL PRIORITY DISPATCH SYSTEM

MEDICAL EMERGENCIES—HOW WOULD YOU RESPOND?

With the strength and backing of the International Academies of Emergency Medical Dispatch, no other training and algorithm/protocol system offers a comparable approach to the dispatch of emergency medical services.

1

Based on the most advanced medically-managed EMD system available

2

Care and assistance provided throughtout the whole duration of the emergency

3

Proven response protocols ensure immediate and effective medical attention from the moment you call

PRICING

TO SAVE YOUR LIFE, CALL FOR IMMEDIATE ASSISTANCE

VND

575,000

per person/year

Members are covered for unlimited emergency calls and ambulance dispatch services within HCMC, with no extra charges for in-ambulance treatment during the subscription period.

For more information on coverage plans for businesses and institutions, please contact our customer service representatives by calling our hotline number 0932 776 971 (Mon-Fri, 9am-6pm) or email emr@star9999.vn

VND

575,000

per person/year

Members are covered for unlimited emergency calls and ambulance dispatch services within HCMC, with no extra charges for in-ambulance treatment during the subscription period.

For more information on coverage plans for businesses and institutions, please contact our customer service representatives by calling our hotline number 0932 776 971 (Mon-Fri, 9am-6pm) or email emr@star9999.vn